1. Delivery Charges and Free Shipping
1.1. We offer free delivery for any order with a value above INR 4999.
1.2. For orders under INR 4999, a flat shipping charge of 199 Rs. will be added to the order total.
1.3. Our prices are all-inclusive, and all taxes are included with the listed prices.
2. Shipping Process
2.1. We are committed to delivering your order with good quality packaging within the specified time frame.
2.2. We ship throughout the week, except on Sundays and public holidays.
2.3. To ensure that your order reaches you in good condition and in the shortest possible time, we partner with reputed courier agencies.
2.4. In areas where courier services are not available, we will ship your items via Government Registered Bookpost or Speedpost.
3. Estimated Delivery Time
3.1. Orders are dispatched within 2 working days from the date of order placement or as per the delivery date specified by you.
3.2. Most orders are delivered within 3 to 6 working days from the date of dispatch.
3.3. The delivery of all orders will be duly made to the address provided by you at the time of placing the order.
4. Delay in Delivery
4.1. While we strive to ensure timely delivery, unforeseen circumstances like weather conditions, logistical issues, or other factors beyond our control might cause delays.
4.2. In the rare event of a delay, we will notify you via email or phone with updated delivery information.
5. Tracking Information
5.1. Once your order is dispatched, you will receive an email with tracking details, allowing you to monitor the delivery progress of your order.
6. Delivery Address
6.1. We rely on the delivery address provided by you at the time of placing the order. Please ensure that the address is accurate and complete to avoid delivery issues.
6.2. If you need to make changes to the delivery address after placing the order, kindly contact our customer service team as soon as possible.
7. Signature Required
7.1. For security purposes, some orders might require a signature upon delivery. This ensures that your order reaches you safely.
8. Non-Delivery
8.1. If your order is not delivered within the estimated delivery time, please contact our customer service team for assistance.
9. Returns and Refunds
9.1. For information on returns and refunds, please refer to our Returns Policy.
10. Contact Us
10.1. If you have any questions or concerns regarding our shipping and delivery policy, feel free to reach out to our customer service team.
By placing an order with us, you acknowledge that you have read, understood, and agreed to our Shipping and Delivery Policy.
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